Error Codes
The following table lists the different types of errors that could occur and their IDs. Note that additional values may be introduced in the future as necessary.
| Error ID | Error Description |
|---|---|
| 1 | Unknown Error |
| 5301 | Failed to download input file |
| 5302 | Failed to read input metadata |
| 5303 | Failed to prepare encoding qualities |
| 5305 | Failed to finish encoding process for this encoding qualities |
| 5306 | Failed to generate Master File |
| 5307 | Error uploading encoded files |
| 5308 | Error in packaging process |
| 5309 | Error in packaging process with DRM |
| 5310 | Use audio job template for audio only jobs |
| 5311 | Error in input file content |
| 6000 | Cancelled intentionally by the user |
| 6303 | Invalid encoding quality |
| 6304 | Forbidden download link for input |
| 901 | No outputs can be generated for the selected job template |